This headset features an air shock microphone which effectively minimizes background noise and breathing sounds, making it perfect for busy open office settings. It also boasts HD Voice technology to enhance the quality of your conversations. Designed for prolonged wear, it has an ergonomic frame, padded headband, and soft ear cushions that dissipate heat. The headband and microphone boom are adjustable for a customized fit. Additionally, it is built to withstand the demands of a high-performing contact center, with a 270-degree rotatable boom-arm that is highly durable.