You will receive a complementary care kit relevant to your product with every care plan purchased (please see images)

- Care kit RRP : £50.00

What is insured?

Upholstery
Where shown on Your Policy Schedule, Stains on fabric or leather
Furniture which are sudden and accidental resulting from:
✓ Food and beverages;
✓ Ink, paint and dye;
✓Human and pet bodily fluids
✓ Cosmetics, soap and shampoo;
✓ Wax and wax polish;
✓ Glue and superglue;
✓ Dye transfer;
✓ Acids, bleaches, caustic and corrosive solutions and
substances

Where shown on Your Policy Schedule, Structural defects to
Furniture, mattresses (including mattress protectors) following
the expiry of the supplier’s warranty caused by:
✓ Defects to frames caused by breakage or becoming warped;
✓ Defects of mechanical, electric recliners and components;
✓ Bending and breakage of metal components;
✓ Broken zips, castors, and buttons;
✓ Separation of seams and stitching;
✓ Lifting or peeling of the hide on leather Furniture; Loss of resilience to foam and fiber interiors

Where shown on Your Policy Schedule, Accidental Damage on
Furniture, mattresses & mattress protectors caused by:
✓ Rips;
✓ Tears;
✓ Burns;
✓Scuffs, Scratches and Punctures
✓ Pet Damage;
✓ Breakage;
✓ Structural breakage.

Cabinets, Beds & Mattresses
Where shown on Your Policy Schedule, Stains to cabinet Furniture,
bed frames and mattresses which is sudden and accidental
resulting from:
✓ Food and beverages;
✓ Ink, paint and dye;
✓Human and pet bodily fluids
✓ Cosmetics, soap and shampoo;
✓ Wax and wax polish;
✓ Glue and superglue;
✓ Dye transfer;
✓ Acids, bleaches, caustic and corrosive solutions and substances.

Where shown on Your Policy Schedule, Structural defects to
Furniture, mattresses (including mattress protectors) following the
expiry of the supplier’s warranty caused by:
✓ Defects to frames caused by breakage or becoming warped;
✓Peeling of the finish on solid wood veneered or laminate
Furniture;
✓ Defects of mechanical, electric recliners and components;
✓ Bending and breakage to metal components;
✓ Broken zips, castors, and buttons;
✓ Separation of seams and stitching;
✓ Lifting or peeling of the hide on leather bed frames and dining
Furniture

Where shown on Your Policy Schedule, Accidental Damage on
Furniture, mattresses & mattress protectors caused by:
✓ Rips & tears;
✓ Burns;
✓Scuffs, scratches and punctures
✓ Dents, chips & scratches;
✓ Breakage, scratches of glass or mirrors;
✓ Pet damage;
✓ Breakage;
✓ Structural breakage;

What is not insured?
× Any damage (structural or otherwise), soiling or staining caused:
a. Prior to or during delivery; b by fine, fire damage, smoke, ash, flood, wind, lighting, the act of sunlight, oxidisation, or any other natural disaster
×Structural defects first discovered during the manufacturers warranty period
× Stains and damage that are consistent with wear and tear
× Variations in batches of dyes, where a part is replaced the colour match will be within a commercial tolerance;
× Consequential loss of any kind and or loss of use;
× Damage not consistent with the original claim or misrepresentation of an occurrence.
× Repairs carried out by a technician not assigned by the service provider, or damage caused by a third party contractor
× Damage to insured items used for rental / sublet or commercial purposes, or furniture in storage or transit;