Terms & Conditions

• Standard Scope of Work - Removal of the old water pump and installation of a new like-for-like pump (submersible, booster, or surface type) supplied by the customer. It assumes clear access to the pump location, existing piping, and electrical connections without major plumbing or electrical modifications.
• Scope Assessment - The actual scope of work will be confirmed by the technician during the pre-work site inspection before commencing.
• Customer-Supplied Materials - The new water pump, pipes, fittings, valves, electrical wires, and other necessary accessories must be provided by the customer, unless otherwise agreed.
• Access & Handling - The customer is responsible for providing safe access to the pump location, including moving obstacles or furniture. Any additional handling, lifting, or equipment required will be quoted separately.
• Access & Approvals - The customer is responsible for arranging any necessary building permits or approvals in advance (if required by property management).
• Limitations & Exclusions - Work involving relocation of plumbing lines, electrical rewiring, or structural modifications is not included in the standard scope. If such modifications are required, a separate quotation will be provided.
• Demonstration of Work - After successful installation, the technician will test the pump for proper operation, water flow, and absence of leaks. Any further requests beyond this demonstration will be considered out of scope.
• Additional Work & Payments - Any additional product(s), spare part(s), or service(s) outside of the agreed scope can be availed by making an instant payment by cash or online link.
• Communication & Coordination - By selecting the service from Khaleejtools.com, you authorize us to share your contact number with the assigned maintenance team for the purposes of coordination, communication, and service updates.
• Pricing Applicability - Pricing is applicable for the Standard Scope of Work only.

What's Included

• Removal of the old water pump.
• Installation of the new customer-supplied pump.
• Connection to existing piping and valves.
• Electrical connection and wiring for pump operation.
• Testing for proper water flow, pressure, and leak-free operation.
• Cleaning of the work area after completion.